Service and Installation
The core business of your company is installation and assembling. In order to execute these activities in the most efficient and effective way, you perform all the necessary tasks. This includes administration.
The work order is the base of your administration. Technicians spend lots of time collecting and completing work orders then bringing them back to the office. Work orders are often poorly written and get lost which can lead to more time for processing and delayed billing. Other concerns can include schedule changes and the inability to locate technicians or determining the status of jobs.
Navara is the solution
With Navara Mobility Suite new assignments are quick, easy and efficient. All your scheduler has to do is schedule a new assignment; fill in the address and a short job specification in the system. The technician receives the assignment complete with all relevant information on his PDA. The scheduler immediately receives information from the Technician about the status of the assignment. Once the job has been finished the technician simply indicates this in his PDA, including the signature of the customer. All the information needed for an invoice is immediately available.