Plumbing

Service in Plumbing

The core business of your company is installation and service. In order to execute these activities in the most efficient and effective way, you perform all the necessary tasks. This includes administration.

The work order is the base of your administration. Plumbers spend lots of time collecting and completing work orders then bringing them back to the office. Work orders are often poorly written and get lost which can lead to more time for processing and delayed billing. Other concerns can include schedule changes and the inability to locate plumbers or determining the status of jobs.

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Navara is the solution

With Navara Mobility Suite new assignments are quick, easy and efficient. All your scheduler has to do is schedule a new assignment; fill in the address and a short job specification in the system. The plumbers receives the assignment complete with all relevant information on his PDA.

The scheduler immediately receives information from the plumber about the status of the assignment. Once the job has been finished the technician simply indicates this in his PDA, including the signature of the customer. All the information needed for an invoice is immediately available.

I want to...

- Control my inventory better (Asset Management)
- Streamline inspection activities
- Optimize field sales
- Know where all my packages are (Package Tracking)
- Meet SLA's (Helpdesk Support)
- Make my field service more effective

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